Your questions, answered

How do I apply to become a Verified Carrier?

Carriers can apply by visiting the Verified Carrier platform, completing the application form, and submitting the required documents for vetting.

How will being a Verified Carrier benefit my business?

Protection: Once your contact list is verified, unauthorized imposters will no longer be able to falsely represent themselves as your company
Securing your authority: If your company credentials are compromised, Verified Carrier allows you to pause all activity while automatically notifying brokers on your behalf, ensuring protection and transparency
Competitive Edge: You'll set yourself apart from fraudulent carriers, gaining an advantage with brokers and preventing fraudsters from securing your loads.
More Opportunities: Verified Carriers often get prioritized when brokers are selecting partners, leading to more load opportunities and potential partnerships.
Enhanced Credibility: Displaying your verified status signals professionalism and reliability, helping you stand out in a competitive market.
Increased Trust: Brokers are more likely to work with carriers who have been vetted and verified, as it provides assurance of compliance and reliability.

How long does the verification process take?

The application takes approximately 15-20 minutes.
The verification process typically takes 1-2 business days, depending on the completeness of the submitted documentation and depending on the speed of the response from insurance.

Is there a fee to become a Verified Carrier?

First 30 days are free and then if you want to continue the subscription the pricing is as follows:

1-2 Trucks: $10/month
3-5 Trucks: $20/month
6-10 Trucks: $30/month
11-50 Trucks: $50/month
51+ Trucks: $100/month

What happens if my application is rejected?

If your application is rejected, you will be notified of the reasons and given the opportunity to correct any discrepancies or provide additional information.

Do I need to renew my verification?

Verification may need to be renewed periodically. You will receive notifications prior to the expiration date, with instructions on how to renew.

What if my information changes after I am verified?

If there are any changes to your documents, (insurance, ownership transfer, fleet etc) you are required to update your profile immediately to maintain your verified status.

Will brokers be notified of my verified status?

Yes, once verified, brokers using the platform will be able to see that your carrier profile has been vetted and verified.

How do I check the status of my application?

You can log into your account on the Verified Carrier platform to check the current status of your application at any time. Your verification status will also be emailed to you as it changes.

How does Verified Carrier handle my data?

Verified Carrier takes privacy and data security seriously. Your information is stored securely and used for the purposes of the verification process.

Who can I contact if I have questions during the verification process?

You can reach out to our customer support team via phone/email for assistance with any questions you have during the process.

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